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Yingbtr Support

Here for your curl pattern

Need help adjusting your brush rows or tracking an order? Our support team ensures your styling tension is always calibrated for perfect curl definition.

Common queries

Frequently asked questions

How does shipping work?

What is your return policy?

How do I adjust rows?

We dispatch orders within twenty-four hours. Standard shipping takes three to five business days across the United States, bringing definition to your doorstep quickly.

We offer hassle-free thirty-day returns on all direct and Amazon orders. If the tension is not right for your curls, return it easily.

Slide the customizable rows out to reduce tension, or add rows for maximum clumped curls. Adjusting the grip respects your unique hair pattern.

Direct assistance

Get in touch

Have a specific styling question or need help with a custom bundle? Send us a message and our curl care specialists will respond within twelve hours.

Order support

For Amazon orders, please include your Order ID so we can locate your shipment details instantly.

Styling advice

Send us a photo of your curl pattern if you want personalized advice on row configuration.